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Where is my order?
You’ll receive an email confirmation with tracking information as soon as your product ships. If you think the email could be lost in your inbox, you can search the subject line, “Your order has shipped,” or simply “help@keeps.com.”
The product usually ships within 1-2 business days after you order it (and then it typically arrives on your doorstep 5-7 business days after that). If you have any questions, reach out to our Support Team by calling or texting 833-745-3377 from 8am ET to 8pm ET, chat by clicking on "Support" in the bottom right corner of the Keeps.com website, or email at help@keeps.com.
Our Support Team hours are: Email: Monday - Sunday, 8am-8pm EST Chat: Monday - Sunday, 8am-8pm EST Phone Support: Monday - Sunday, 8am-8pm EST
Hair concerns?
We've got you covered
Still have questions?
Our Support Team hours are:
Monday - Sunday
Email
8am-8pm EST
Monday - Sunday
Phone support
8am-8pm EST
Please call us at (551) 290-3248, or email us at help@keeps.com.
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