Internet Explorer is not supported. Please use a modern browser like Chrome, Firefox, or Edge to access this app.


Have a question?
Check out our FAQs

Frequently Asked Questions

You've got questions.
We've got answers.


Frequently Asked Questions

Will the Keeps hair loss treatments work for me?

In general, finasteride and minoxidil are most effective (>90%) at reducing and stopping further hair loss.... Read more

How do I add or remove a treatment from my subscription?

You can adjust your treatment plan by logging in to your Keeps account and selecting Change Your Plan... Read more

What is the recovery process for a hair transplant like? How long does recovery take?

Hair transplants are an outpatient procedure, meaning you can expect to go home the same day of your procedure... Read more

How long does it take for Keeps hair loss treatments to start working?

It typically takes 4-6 months to start seeing results.... Read more

What causes hair loss?

There are many causes of hair loss, but the most common type is male pattern baldness.... Read more

Still have questions?

Our customer support hours are:

Monday - Sunday
Text and email
10am-6pm EST

Monday - Friday
Phone support
8am-8pm EST

10am-6pm EST

Please text or call us at (833) 745-3377, chat us, or email us at

Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a