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How do I add or remove a treatment from my subscription?
You can adjust your treatment plan by logging in to your Keeps account and selecting Change Your Plan. If you need any help, please reach out to our Care team by calling or texting 833-745-3377, chat by clicking on "Support" in the bottom right corner of the Keeps.com website, or email at help@keeps.com.
Our customer support hours are: Text and Email: Monday - Sunday, 10am-6pm EST Chat: Monday - Friday, 10am-6pm EST Phone Support: Monday - Friday, 8am-8pm EST
Before you make any changes, however, we recommend consulting with your Keeps medical provider by sending a message via our secure platform.
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Still have questions?
Our customer support hours are:
Monday - Sunday
Text and email
10am-6pm EST
Monday - Friday
Phone support
8am-8pm EST
Chat
10am-6pm EST
Please text or call us at (833) 745-3377, chat us, or email us at help@keeps.com.
Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a help@keeps.com.
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