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How do I cancel my Keeps subscription?

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Written by Demetri KaragasLast Updated 10/15/2025

We're sorry to hear you want to cancel your Keeps subscription, but we understand it might not be the fit for every guy.

You can cancel your subscription at any time in your Keeps account by going here, selecting “I’d like to cancel my subscription,” and providing the reason for your cancellation. Your cancellation will be processed upon completion.

***If your next refill date is within the next 24 hours, please call us to ensure your cancellation request is processed before your refill order.

If you need additional assistance or if you’re unsure if you want to cancel, please don’t hesitate to call or text us at 833-745-3377, chat, or send us an email at help@keeps.com — we’re here to help you make the right decision for you.

Our customer support hours are:

  • Text and Email: Monday - Sunday, 10am-6pm EST
  • Chat: Monday - Friday, 10am-6pm EST
  • Phone Support: Monday - Friday, 8am-8pm EST
How do I cancel my Keeps subscription?

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Still have questions?

Our customer support hours are:

Monday - Sunday
Text and email
10am-6pm EST

Monday - Friday
Phone support
8am-8pm EST

Please text or call us at (833) 745-3377, or email us at help@keeps.com.