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When is customer support available?
Written by Demetri KaragasLast Updated 1/23/2026
You can text or call us at 833-745-3377, chat us chat by clicking on "Support" in the bottom right corner of the Keeps.com website, or email us at help@keeps.com with any questions.
- Text and Email: Monday - Sunday, 8am-8pm EST
- Chat: Monday - Sunday, 8am-8pm EST
- Phone Support: Monday - Sunday, 8am-8pm EST
If you need support outside those hours, please send us an email at help@keeps.com and we'll get back to you during the above hours.
Hair concerns?
We've got you covered
Still have questions?
Our Support Team hours are:
Monday - Sunday
Email
8am-8pm EST
Monday - Sunday
Phone support
8am-8pm EST
Please call us at (551) 290-3248, or email us at help@keeps.com.
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