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How long does it take for my medical provider to review my hair loss consultation?
Our medical providers typically review and respond to consultations within 24-48 hours or even less. You’ll receive an email letting you know when your treatment plan has been approved or if your provider has further questions for you.
If you have any questions or concerns, reach out to us at help@keeps.com.
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Still have questions?
Our customer support hours are:
Monday - Sunday
Text and email
10am-6pm EST
Monday - Friday
Phone support
8am-8pm EST
Chat
10am-6pm EST
Please text or call us at (833) 745-3377, chat us, or email us at help@keeps.com.
Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a help@keeps.com.
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