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Why has my order been returned to sender?

Written by Danielle R.Last Updated 3/1/2023

If you see on your order tracking that your package has been returned to sender, this may be because your address isn't current with us. Please check the address on your Keeps account to confirm that it is accurate and update it if applicable. If your order has been returned to sender, please contact us at so that we can further assist you.

Why has my order been returned to sender?

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