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If you see on your order tracking that your package has been returned to sender, this may be because your address isn't current with us. Please check the address on your Keeps account to confirm that it is accurate and update it if applicable. If your order has been returned to sender, please contact us at firstname.lastname@example.org so that we can further assist you.
Our customer support hours are:
Monday - Sunday
Text and email
Monday - Friday
Please text or call us at (833) 745-3377, chat us, or email us at email@example.com.
Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a firstname.lastname@example.org.