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Why is Keeps a subscription service?

Written by Danielle R.Last Updated 2/3/2023

The research shows that the products we offer must be used continuously to see results, and we wanted to make your life easier by processing and shipping your refills quarterly so that you never run out.

If you’re a current customer, you can adjust your subscription or refill date at any time in your account. You can also call or text us at 833-745-3377, chat us by clicking ""Support"" in the bottom right corner of, or email us at

Our customer support hours are: Text and Email: Monday - Sunday, 10am-6pm EST Chat: Monday - Friday, 10am-6pm EST Phone Support: Monday - Friday, 8am-8pm EST

Why is Keeps a subscription service?

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Our customer support hours are:

Monday - Sunday
Text and email
10am-6pm EST

Monday - Friday
Phone support
8am-8pm EST

10am-6pm EST

Please text or call us at (833) 745-3377, chat us, or email us at

Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a